From: WG Coordinator
Subject: Letter of complaint
Date: November 21, 2003
Thank you for your most recent letter. I am writing to give you my consent to include the complaint within your activities report.
I have appreciated the number of letters you have sent me updating me on the cycle of the compliance process. This is a very new process for the two of us, and so I am sure there are a few creases in the process to iron out.
One of these, which I would like to highlight, is my uncertainty about the final outcome. Once the compliance audit is conducted and it goes before the board in December, will I receive another letter summarizing your findings, or will I be privy to a copy of this final report, which I assume includes details pertaining to your interviews, the fact finding mssions, and the final audit.
I feel clearer on the process, but still in the dark on the outcome.
December 8, 2003
Mr. Fraser Reilly-King Halifax Initiative
153 Chapel Street, Suite 104 Ottawa ON KIN 1H5
Dear Mr. Reilly-King:
This letter is further to your e-mail of November 21, 2003.
In your e-mail, you asked for clarification about the outcome of my recommendation to EDC Executive Management regarding your complaint filed July 28, 2003.
As per my letter to you dated October 22, 2003, I noted that "EDC management may wish to confer with the Audit Committee and/or Board of Directors on this matter [at the December meeting]." In my November 14, 2003 correspondence to you, I confirmed this wish.
This means that when I report to the Audit Committee, as per the Resolution of the Board of Directors, I will note the status of the recommendation. As you are aware, recommendations are not binding on EDC.
As with any decision based on a recommendation, the options that Management has regarding action taken include acceptance, rejection, or reserving any decision. Any of these options may be acted upon partially or fully. This flexibility maintains the raison d'être of the compliance program, which is to attempt to resolve issues.
Therefore, in an effort to provide clarity, firstly, EDC Management will decide what they wish to do about the recommendation. Secondly, the necessary action will be taken. Thirdly, the Audit Committee will be notified of the status of the recommendation.
On a different note, thank you very much for consenting to my referencing your complaint in my 2003 activities report.
Alison C. Lawford, LL.B., LL.M.